Terms of Service

1. Provider and scope

These Terms govern use of BrieflyWorks supplied by Louay Aousaji and Aziz Abderrahmane Ben Othmane, identified fully in the Imprint. They apply together with the order page, Privacy Policy, Data Processing Agreement, and AI Notice.

2. Business customers only

The service is offered exclusively to entrepreneurs, businesses, self-employed professionals, legal entities, and public-law entities acting for commercial or independent professional purposes. It is not offered to consumers. A person accepting these Terms confirms that they have authority to bind the named customer.

3. Service

BrieflyWorks organises customer-provided business information and uses automated systems to suggest summaries, tasks, follow-ups, staff-related observations, business-memory answers, and email-response drafts. Features, limits, and prices are those shown immediately before purchase. AI output is probabilistic, may be incomplete or wrong, and is not a substitute for professional judgment.

4. Accounts and security

• Customers must provide accurate account information, protect credentials, and promptly report suspected compromise.
• Accounts may be used only by authorised personnel for the customer's own business operations.
• Customers are responsible for activities performed through their accounts unless caused by BrieflyWorks.

5. Customer content and data responsibility

Customers retain their rights in submitted content and grant BrieflyWorks a limited right to host, copy, transmit, structure, and process it only to provide, secure, and support the service. Customers warrant that they are permitted to submit the content, have given legally required notices, and will not submit more personal data than necessary.

Until BrieflyWorks expressly confirms enhanced safeguards in writing, customers must not submit passwords, payment-card data, government identifiers, criminal-offence data, patient records, legal-privilege material, biometric data, or special-category personal data under Article 9 GDPR.

6. AI and employment safeguards

• Every AI result is a suggestion and must be checked by a competent person before action.
• The service must not be used as the sole or decisive basis for hiring, firing, discipline, promotion, compensation, work allocation, employee surveillance, or another decision producing legal or similarly significant effects.
• Customers must not use the service to infer emotions or sensitive characteristics, unlawfully monitor workers, or create discriminatory rankings.
• Customers remain responsible for employment-law, works-council, transparency, and data-protection requirements.
• Before enabling staff features, customers must complete the staff-data safeguards acknowledgement and provide an appropriate privacy notice to affected staff.

7. Acceptable use

Customers must not use the service unlawfully; infringe rights; upload malware; attempt unauthorised access; evade limits; reverse engineer protected parts; send spam; impersonate others; or generate deceptive, discriminatory, threatening, or harmful material. BrieflyWorks may restrict access reasonably necessary to address security, legal, or serious abuse risks.

8. Resellers

A reseller is responsible for its separate commercial relationship with its clients, including its pricing, invoices, support promises, lawful instructions, notices, and authority to create accounts. White-label presentation does not permit concealing legally required information about BrieflyWorks or its subprocessors. Unless expressly agreed in writing, a reseller may not make commitments or warranties on behalf of BrieflyWorks.

9. Fees, subscriptions, and cancellation

• Subscriptions renew monthly until cancelled. The checkout page states the recurring amount and any applicable tax before purchase.
• Payments are processed by the selected payment provider. Failed or reversed payments may result in suspension.
• Cancellation takes effect at the end of the paid billing period unless the checkout or mandatory law states otherwise. Amounts already paid are not refunded merely for unused time.
• BrieflyWorks may propose a change to the recurring subscription price for future billing periods, including where the service scope, included usage, third-party provider costs, infrastructure or operating costs, taxes, payment fees, or legal requirements materially change.
• We will give at least 30 days' notice in text form, normally by account email or an in-product notice. The notice will state the new price, effective date, principal reason for the change, and how to cancel. A price increase will not apply retroactively or alter a billing period already paid.
• The customer may cancel before the new price takes effect and continue using the service until the end of the paid period. Where applicable law or the payment provider requires express agreement, an increase takes effect only after the customer accepts it. If the customer does not accept, BrieflyWorks may continue the existing subscription at its current price or terminate it at the end of a monthly billing period on at least 30 days' notice and offer a new subscription at the revised price.
• Price reductions may take effect automatically from the stated future billing period. Nothing in this clause limits mandatory rights or permits an unreasonable or non-transparent price change.

10. Availability and changes

BrieflyWorks will use reasonable care to provide the service but does not promise uninterrupted or error-free operation. Maintenance, security incidents, provider outages, and beta features may affect availability. Material reductions to paid core functionality will be communicated reasonably where practicable.

11. Confidentiality

Each party will protect non-public information received from the other with reasonable care and use it only for the contract. This does not cover information already lawfully known, public without breach, independently developed, or lawfully received from another source. Legally compelled disclosure is permitted to the extent required.

12. Intellectual property

BrieflyWorks and its licensors retain rights in the platform, software, design, documentation, and service improvements. During an active subscription, the customer receives a limited, non-exclusive, non-transferable right to use the service for its internal business purposes. No model, software, trademark, or source-code ownership is transferred.

13. Liability

Liability is unlimited for intent, gross negligence, injury to life, body or health, fraudulent concealment, guarantees, and liability that cannot legally be limited. For slight negligence involving an essential contractual duty, liability is limited to the typical and foreseeable damage. Otherwise, liability for slight negligence is excluded. The customer must maintain reasonable backups and review AI output before relying on it.

14. Termination

Either party may terminate for material breach if the breach is not cured within a reasonable period after notice, unless immediate termination is justified. BrieflyWorks may suspend access where reasonably necessary for non-payment, security, unlawful processing, or serious acceptable-use violations. Export and deletion requests should be made before access ends.

15. Governing law and venue

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Where legally permitted and the customer is a merchant, legal entity under public law, or special fund under public law, Munich is the agreed venue. Mandatory statutory venues remain unaffected.

16. Changes and contact

Material changes will be announced in advance where reasonable. Continued use will not replace a legally required renewed acceptance. Questions and legal notices may be sent to loulouvicy@gmail.com.